At Cineva, we are committed to protecting your privacy and being transparent about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding your data when you use our AI-powered creative tools and services.
When you create an account, we collect your email address, name, and authentication information. This helps us provide personalized service and secure access to your account.
We collect information about how you use our services, including the types of content you generate, features you access, and your interaction patterns. This helps us improve our AI models and user experience.
We store the content you create using our AI tools (videos, images, text, audio) to provide our services and allow you to access your creations. You retain ownership of your generated content.
We automatically collect technical information such as your IP address, browser type, device information, and operating system to ensure our services work properly and securely.
We use your information to provide, maintain, and improve our AI generation services, process your requests, and deliver the content you create.
Your information helps us manage your account, process payments, provide customer support, and communicate important service updates.
We may use aggregated, anonymized data to improve our AI models and develop new features. We never use your personal content for training without explicit consent.
We may use your information to comply with legal obligations, resolve disputes, and enforce our terms of service.
All data transmitted between your device and our servers is encrypted using industry-standard TLS encryption. Your generated content is stored using advanced encryption methods.
We implement strict access controls and authentication mechanisms to ensure only authorized personnel can access user data, and only when necessary for service provision.
Our systems undergo regular security audits and penetration testing to identify and address potential vulnerabilities.
We maintain secure backups of your data to prevent loss and ensure service continuity, with the same security standards applied to backup systems.
You have the right to access your personal data and request a copy in a portable format. You can download your generated content at any time from your account.
You can update your account information and correct any inaccuracies in your personal data through your account settings or by contacting us.
You can request deletion of your account and associated data. Note that some information may be retained for legal compliance or legitimate business purposes.
You can object to certain types of data processing, including marketing communications. You can opt out of non-essential communications at any time.
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Generated content is stored indefinitely unless you choose to delete it or close your account.
Account information and usage data may be retained for up to 7 years after account closure for legal compliance and business record-keeping purposes.
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by email or through our service.
Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@cineva.ai
Address: 123 Creative Street, San Francisco, CA 94105
